How Does The Property Ombudsman (TPO) Regulate Agents in the UK Property Market?

In this video, Katrine Sporle, the Property Ombudsman, discusses regulations and compliance in the property sector with Phil Spencer.

As Katrine Sporle explains, whilst the Property Ombudsman (TPO) has Codes of Practice, to which about 40,000 agents around the country are signed up, this is self-regulatory. Now there is a much greater call by the industry as a whole for compliance as well as enforcement to regulate estate agents, letting agents and residential leasehold managing agents.

As Katrine and Phil discuss, compliance can only work effectively if it has enforcement. Currently, there is no enforced regulation to protect buyers when buying a new home or if you rent directly from a landlord.

2:00 TPO Codes of Practice
4:26 will housing be removed from the political agenda?
6:20 the impact of ended council house building
7:49 renting vs. buying
9:03 social housing and Margaret Thatcher's Right To Buy
9:47 the problem of leasehold

MORE ABOUT THE PROPERTY OMBUDSMAN
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Visit the TPO for more information: Raise a query with the TPO:

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